Showing posts with label job. Show all posts
Showing posts with label job. Show all posts

Friday, July 5, 2019

How to decide to transition into leadership through four steps

You've been in your profession for years if not decades. You could be an engineer, computer scientist, financial analyst, or so forth. Do you stay into your current role, or do you transition into leadership? Of course, by leadership I mean taking on a role with manager as its title. I purposely wrote transition into leadership not into management for a simple reason. I believe that professionals in roles of authority should lead people, and they manage processes. Although you have a manager title, you have responsibilities towards your team. You lead them to success. You inspire them to seek continuous improvement through continuous learning. Leading implies you act as part of and for the team. Managing represents an off to the side style with a you versus them mentality. Manager is a title, and leader is a mentality or way of approaching problems that require team efforts. With this clarification, how do you decide if leadership is the right path for you?

Consider your Motivations

Why do you want a title of manager? Before you begin interviewing for management position, you must delve deep into that question. This is not just so you can convince your interviewers to hire you for that role. You must self-reflect, so you can make sure that you want to take on the added responsibilities that managers have. Grab several pieces of paper or your favorite note taking app. Make sure that you write down your thoughts, so you can review them on your own or with your mentor. You might find that you have several reasons for becoming a manager:
  • Earn additional money
  • Your current role no longer challenges you
  • You enjoy mentoring and / or coaching others
  • You like tackling the financial side of the business
  • You enjoy giving others direction
  • You find satisfaction in implementing technical strategies
Your list could include other items. It could omit some of the items here. What's important is that you truthfully write down why you want to become a leader who has an official management title. Some of your reasons could be valid, others not. By valid, I mean reasons that focus on taking a role for reasons that benefit you and others. For example, although it is true that managers tend to earn more money than regular employees, becoming a manager only for money could mean that you ignored the responsibilities that come with the role. You might think it's easy to tell other employees what to do, yet you would be in for a surprise when employees start coming to you with their problems.

Created with Canva. Leadership: It's not just about you. You must foster an environment that ensures your team's success
Leadership: It's not just about you. You must foster an environment that ensures your team's success
Please do not get me wrong. I see nothing wrong with earning more money. Every person on this planet would argue they need more money. However, money cannot and should not be your only motivation for becoming a leader. Focus on doing your job well, and the money will follow. You will face challenges in a leadership role. For example, entry level members of your team might not know how to solve an engineering problem. Although you might be tempted to give them the solution, your better strategy would be to guide that junior engineer through the problem. Your goal would be to assist the employee in finding a viable solution. That engineer might know several possible solutions and might be stuck in deciding which one to follow. Your role as that engineer's leader is to be a coach. That can be a challenge because you would have solved that problem yourself in your previous role, and you must overcome that tendency for taking over. Additionally, you might not know how to clearly communicate the path forward. These things take practice, and not everyone wants to do that.

Of course, engineers who transition into leadership can face other challenges. For example, many engineers focus on finding technical solutions to problems that result in products. They might not have first hand experience in the financial aspects that drive customer need. How much is the customer willing to pay for a product? It might seem cool to you, yet the customer might not want it or know that it addresses their needs. How much does it cost to develop a product? What if develop costs overrun monies raised through sales? As a leader, you would need to estimate the answers to these problems and monitor over the lifetime of a product. It can be daunting for some, yet it can generate excitement for others. If you have not had experience in this capacity, I would highly suggest that you gain experience by proposing a project within your company, and managing the cost of the project throughout its life span.

Once you define why you want to transition into leadership, I suggest that you prioritize those reasons. I explain why below.

Prioritize Your Motivations

When you take on a new role, it might not address all of the reasons you took at that role. Another way to think about this is that your current role requires you to take on different responsibilities at different times. This is true for positions in leadership. Where am I going with this? You decide which of your reasons are most important for you. Then make sure they match with the role. Put another way, if you do not like working with other people, you will put that as a low priority. You will not enjoy a leadership role because it requires that you work closely with your team. However, if you enjoy helping people work though their issues, you will find fulfillment in this role.

Created with Canva. Align Your Motivations to the Leadership Role: Your motivations will help you when the going gets tough.
Align Your Motivations to the Leadership Role: Your motivations will help you when the going gets tough.

Match your reasons for becoming a leader with the role itself. This exercise will help you learn the difference between what you perceive management roles to entail with reality of the roles. Although you can gain satisfaction from being a manager, you should understand that the roles have difficulties. You might need to lay off poor performing employees. You might need to inform the team of potential customers lost. However, you can bear good news. You can coach an employee who has been performing poorly to catch up before time for annual reviews. You can guide your team in making product improvements, so your company wins more customers. Much of this comes from your perspectives. Will your prioritize your motivations such that you avoid crucial conversations or do you embrace them?

At this stage, you might not be ready to decide. You might need more information to decide if leadership is right for you. How do you get this information?

Speak to Other Managers About their Roles

Start with your own manager. Seek out other managers you have worked with on projects. Ask them the following questions:

  • Why did you decide to become a manager?
  • What do you like about your role?
  • What do you dislike and would like to change about it?
  • What did you want to accomplish when you became a manager?
  • What do you want to accomplish now?
Write down other questions that you believe are relevant to the role. This is not an interview for a position. You want to find out information. You want to learn the good and bad about the role. Ask as many people as you can. If you ask one person who became cynical, you might be convinced that management roles are not good for your career. Of course, you should consider their reasoning with a grain of salt, so you can understand constraints your company's culture would place on you. Make sure you take detailed notes!

Created with Canva. Seek out other managers' insights because their experiences can help you decide if leadership is right for you
Seek out other managers' insights because their experiences can help you decide if leadership is right for you

After you meet with managers, compare your notes with your motivations. How well does your perception of leadership roles compare to reality? If you still want to transition into leadership, reconsider your motivations. You might have missed something. It's important that you listen to what your managers have to say to you, as you might learn about reasons you never considered. Of course, your conversations with managers would serve as an indicator that you're interested in becoming a manager. This is an added benefit to your career, yet it is not your primary purpose for speaking to other managers.

Remember, you are on an information finding mission. If you decide that you want to become a manager (or not) during these talks, that's great for you. However, you might not be sure you are ready to transition into leadership. How do you make the final decision

Take on Stretch Assignments in Roles Outside Your Area

I've previously written on this subject. I mention it here because stretch (or rotational) assignments are ways for employees to decide if they want to transition into a new aspect of their careers. Think of it like renting to buy except you gain from the experience. You can take on a short (a minimum of six months up to twelve months) rotation in a role as a manager. The first few months will be the most challenging. You will need training and time to adjust to your new role. You need to focus on project goals from the beginning, yet your rotation manager will be there to help you. Remember that you must ask rotation managers questions. You learn not just be doing. You learn by allowing other managers to coach you. After all, they have more experience in this role, and they will help you succeed.
Created with Canva. Stretch yourself beyond your comfort zone. You learn new skills by being uncomfortable in situations that require success
Stretch yourself beyond your comfort zone. You learn new skills by being uncomfortable in situations that require success
Whatever role you take on, it is important to you do well. Few senior managers will want to hire you as a first line manager if you flounder in your rotation. That's why it's important that you ask questions, as this allows you to get continuous feedback. You will course correct as needed, and you will learn from that experience. There exists risk that you will do poorly in your new role because it forces you to learn new skills. However, you can apply the skills you have in this temporary role. I liken this to addressing fear of heights by taking on diving. You start out by diving off the one meter high board. You already know how to swim, so you will realize that you will be fine after jumping off the board. As you develop comfort on that board, start jumping off the next board. Of course, if you don't know how to swim, you will sink like a stone. Thus, you must take on a rotation in an area that allows you to develop new skills by applying skills you've previously mastered.

If you hate a rotation in leadership, you have your answer: Do not go into leadership. Otherwise, you could interview to make your rotation permanent. Alternatively, you could use the rotation as a lateral move into a different leadership position. You will find that your discomforts fade away as you gain experience in this new role. However, I advice that you periodically increase your challenge levels. This prevents you from becoming so comfortable in your role that you become complacent. After all, you want continuous feedback, so you can make sure that you are doing as well as you think you are. Part of leadership is receiving feedback not just giving it.

Summary

In this post, I discuss how you decide to transition into leadership. You can use four steps that apply whether you are in technology, finance, operations, or so forth. First, you consider your motivations for becoming a leader. Are your motivations altruistic? Do you want only the money and prestige that comes with the role? Or, go you generally want to help other people? If your motivations focus on working with other people and helping them succeed, leadership could be right for you. Second, prioritize your motivations. You will not being doing everything you think leaders do all the time. This serves as a check that what you want to get out of leadership matches what you perceive leaders doing. Of course, you might not know what leaders really do. That leads us into the next step. Third, speak to several managers about their roles. Ask them many questions to find out why they sought those roles. You want to know both the good and the bad. Managers need to make tough decisions, and you want to know that you can handle doing that. Of course, you can coach your employees to maximize their performance. How you handle the bad aspects will depend on your perspectives. Fourth, take on rotational assignments with leadership responsibilities. This will help you decide if leadership / management is right for you. You will take on roles that require you to lead others. You will need to learn quickly on the job. You will risk failure, yet your rotation manager will help you learn. You need to be brave and be willing to receive feedback. However, this will prepare you to becoming a manager. Look to your overall fulfillment in the role. If you enjoy providing technical guidance to your team and reporting status up to your managers, leadership could be right for you. I wish you best of luck in your career.


Do you want to learn more about engineering, career advancement, and leadership? Please read my prior posts on this subject:

Saturday, June 29, 2019

How You can Lead Your Team to Success with Four Effective Leadership Principles

As an engineering leader, you need to manage processes and lead teams. The days when leaders thought "my people must do what I say" passed long ago. Now, leaders must think and act on this question: "How can I help my team succeed?" As a leader, you learn to operate with constraints. In an ideal world, you could provide your team with anything they need: software, highest performing multi-cored multi-threaded computers, multiple computer monitors per desk, comprehensive employee training, and much more. You can provide anything your team needs, yet you cannot provide everything at once.  When you transition from engineering into leadership, you will find the soft aspect of leadership to be difficult at time. You will find communication paramount. In this article, I provide advice on how you can lead your teams to success.

Set Clear Boundaries with your Team

You serve as an interface between your engineering team and other managers. Difficulties can arise because you and your team members might report to multiple individuals. Why does this happen? Your engineers receive directions from multiple leaders. It can seem like too many cooks stir the pots. Not all hope is lost. Clear communication removes barriers that frustrate you and your team. By setting boundaries, you define individuals' responsibilities including your own.

How do you set clear boundaries? Call a staff meeting. It doesn't matter if you are a new manager or a seasoned one. You get your team together in one room and get issues & concerns out in the open. This process requires a combination of leadership styles, as you will request their inputs. You start by defining what you need the team to accomplish: goals against the projects they support and other business related items. Use this time to make clear how often you will hold monthly staff meetings and what you will cover in those meetings. Make sure you make clear how often you expect status reports. Make it clear what format you expect them in and how much detail they should provide.

Made with Canva. Effective leaders set boundaries, so you make your expectations clear, and you understand what your team needs
Set boundaries, so you make your expectations clear, and you understand what your team needs

Once you set your expectations, you can switch to a democratic leadership style and seek your team's feedback. This allows you to do something important: You establish how you will behave in assisting the team succeed in their roles. Do they want you to be hands off and available only when needed? How some employees need more hands-on assistance? Do they need any training, materials, and equipment to do their jobs effectively? Each team has unique needs. Listen to your team and adjust your leadership style the best you can, so you can assist each employee.

Although I write using positive outlooks, I understand situations exist that warrant difficult measures. For example, your company might be facing a tough time, and profits become nonexistent. Your team will naturally be tense and nervous. As their leader, you must communicate the situation to them clearly and honestly. You can mitigate their fears as much as you can, yet you should state that the situation could be out of your control. In other words, good leaders are willing to show their vulnerabilities, and you might need to do just that. Although you might need to layoff employees, keep them apprised of the situation as soon as it becomes a problem. Focus on ways that employees can do their jobs better, so they can return the company to profitability, and you can avoid layoffs. However, if this becomes inevitable, make sure your staff knows how many people it will effect. Meet with low performing employees early and in private, so they can prepare for their next job. No employee likes being laid off with no notice. They might ignore the signs. I should know, as it's happened to me during my career.

Boundaries can be difficult to figure out, and you will need to customize them according to your team. My belief is that boundaries should be set at the beginning of the manager / employee relationship and adjusted throughout. However, Abe Turner at Insperity argues that they should be set later in the management strategy. This allows leaders to get to know their team better and understand their individual needs. If you remember that boundaries evolve over time, you can set initial boundaries and modify them as you and your team grow.

Of course, you should make a point to meet with other employees. Figure out which employees influence your team the most and schedule meetings with them. This brings me to my next principle.

Hold Informal Meetings with your Most Influential Team Members

You need to understand what your team needs. You do this by meeting with them and asking them questions. Your team consists of engineers having multiple levels of experience. A few of these engineers shine as leaders. These are the employees who can rally the rest of the team to reach project milestones. They lead discussions. They set meeting rhythms and maintain project status. Other engineers might look up to them. Your initial emphasis might focus on the most senior members of your team. However, ability does not necessarily correlate with years of experience.

The idea that older people should be the ones in charge is not new. In the Republic, Plato argued the case that leadership must fall to the elders. I recall his argument focused on the young people's lack of wisdom. I disagree with his argument. Although more experienced employees could possess more experience in leading projects, that does not mean that managers should not trust younger employees to lead. At the least, give an employee who shows potential for leading a small potential the opportunities. Just because employee have not had opportunities to lead teams, does not mean that they want them.

Created with Canva. Your team leads have valuable inputs. As a leader, you must listen to what they have to say.
Your team leads have valuable inputs. Listen to what they have to say.

Why should you meet with the most influential team members? Why informally? It's simple: They have the eyes and ears of the team. You should set regular meeting rhythms with the entire team, say once a month. However, if you want to understand what the team needs, you seek out feedback from the few people who interact with the rest. I suggest you hold informal meetings in the sense that you allow the team leads free speaking reign. This encourages candor, honestly, and open feedback. You make them feel comfortable in the process.

When you have these meetings, you start asking three general questions:
  1. Continue: What does the team (I) do well?
  2. Stop: What does (do) the team (I) need to stop doing?
  3. Start: What does (do) the team (I) need to start doing?
In some ways, you can see these as six questions. I wrote them compactly because the first pair of three focus on the team, and the last three questions focus on you. For effective feedback, it should flow in both directions. You can ask individuals questions. However, they might feel hesitant to approach you because you are new to the team, they are shy, etc. Seeking candid feedback from the team leads allows you to understand your performance. Remember, you want to help your team succeed. You cannot do this if they feel uncomfortable to approach you with criticism.

Remember, the purpose of these meetings is for you to help the team. You give guidance not orders. You can tell employees what to do provided your instructions align with project schedules, task assignments, and so forth. This is where the boundaries you set help.

I've discussed how you will meet with low performing employees with the goal of helping them improve their performance. At some point, you will need to meet with all of your employees individually, as each person will need assistance during their careers.You will coach them individually. I discuss this in the following section.

Coach Team Members Individually

One of my managers noted that good managers must be willing to mentor and / or coach employees individually. Each person has their own needs, and you must take time to address them. Good leaders listen intently and offer their team members advice. You will not know all of the answers, nor do your employees expect that of you. However, you seek out answers and get back to the employees because your have responsibilities to provide that information.

Coaching and mentoring are alike in some regards. You provide advice to your employees. You listen to what they have to say. However, the focus of coaching is to make sure your team succeed. (You can be both mentor and coach to individuals, but it does not make sense for you to mentor the team.) You should coach all of your employees, and you adjust your style per person. Some people are shy, so you need to proactively ask them questions. Others might provide too much, so you ask them to summarize. You might not agree with what your employees say, or you might be tempted to do the work for them. On these points, I have two statements
  1. Show your employees respect. You can provide constructive feedback, yet you must not belittle them. It will damage your relationship
  2. Providing your employees guidance does not mean that you do their work. You might need to hold junior employees' hands to get them started. However, you do the employee, yourself, and your company disservice if you do not allow them to solve their challenges.
My second point can be tricky to implement. You have experience, and you've probably been through what your junior employees go through now. For the sake of the business, you might feel tempting to do the work for them. Do not succumb to that temptation. The best way your junior employees can gain experience is for them to be challenged. You can still help them. With an engineering problem, you can have them work through the mathematics behind the problem. Ask them questions during each step, such as

  • Why did you choose that solution?
  • What do you think the next steps could be?
  • What happens if you did something different at step C before you reached step D?
When you use the question style of problem solving, you do not do your employee's work. Instead, you guide them through the problem to reach a potential solution. Often, the issue is not that the employee doesn't know the answer. The issue is that the employee knows several possible answer and is unsure which one is the best. They could psych themselves out by feeling overwhelmed. In engineering undergraduate programs, the solutions to problems often follow a recipe. This is not so apparent in real life. It is your job as a manager to help your employees build their skills as they become more senior.

Of course, not all employees perform well. You should communicate with your team that you will meet with low performing employees on a regular basis. Susan Heathfield at The Balance Careers notes that "the goal of coaching is to work with the employee to solve performance problems and to improve the work of the employee, the team, and the department." You use these coaching sessions to find out what's going on with these employees, and you will help them in any way you can. As an effective leader, you would want to layoff zero employees. In the real world, however, your goal should be to layoff or fire only those employees who do not improve despite your attempts to help them succeed. By meeting with these employees, it should come as no shock when you give them notice if their performance does not improve.

During this entire article, I've written on how you help your team succeed. Of course, you are human, and you need assistance from time to time. You will need help, and you can get that help through coaching and mentorship. You get that by meeting with your own manager (i.e., the senior manager). I discuss that next.

Hold One-One-One Meetings with Your Manager

As an engineer, you might have held monthly face-to-face meeting with your manager. Now that you are a leader, you need to hold one-on-one meetings with your Senior Manager. These meetings serve several purposes:

  • Flow down business strategies (technical, financial, etc.) and directives from Executive Leaders
  • Get updates on the business: financials, status on products / projects, etc.
  • Allow you to give summarized project status
  • Discuss employee promotions
  • Address staffing needs
  • Give you growth opportunities
This list clearly does not contain every discussion topic, and some of these topics are self explanatory. (If you need to hire additional staff, you'll tell your senior manager and get go ahead to open an HR requisition.) However, the ones I list represent information that your staff and your manager need for success. For instance, how can you expect your team to succeed if they do not know their priorities? One of your roles is to flow down the technical strategy to your team, as they will implement it. Additionally, your team would be interested in product / project status because that will give them the big picture. It allows them to understand how their contributions affect the business.

When you meet with your Senior Manager, you give them project updates. Although you will formally do this in manager meetings, you can give your manager summaries of your team's accomplishment during face to face meetings. After all, it behooves you and your team members when you display their accomplishments. It shows that you care about their contributions, as recognition ultimately comes with rewards. This rings true if some of your employees deserve promotions. You will point out employees who show leadership potential and are ready to become team leads or managers. To be promoted, employees often prove that they're capable of doing work at a level above their current pay grade. Your manager will request that you put together a promotion package for your employee. The requirements for promotion will depend on your organization. However, you will want to substantiate each requirement with employee accomplishments. 

In the previous section, I mentioned that there will come times when you need coaching and mentoring. Let's say you just became a manager. You might not know what you're doing, or you might feel uncomfortable in your new role. Ask your new manager for advice, as all Senior Managers held first level manager positions. They struggled to lead their team effectively, and they want you to succeed. Ask them for help, and ask the following questions:
  • What were the challenges you faced when you first became a manager? How did you overcome them?
  • What gaps in skills do I lack or need improvement? How can I fill those gaps?
  • What advice do you have on coaching poor performing employees?
  • How can I get my employees to be more open in discussing problems they face?
  • Is there anything in the strategy I am missing?
  • What should I start, stop, continue doing?
You will find that effective leadership requires you to be self reflective and willing to continually learn. Sometimes you need to ask tough questions and have crucial conversations. These conversations will be difficult, and your manager can coach you in handling them better. You might need to take additional training, and it will take practice. However, by keeping a growth mindset, you will learn how to guide employees despite their backgrounds.

Summary

In this article, I discuss four effective leadership principles you can use to lead your team to success. First, you set clear boundaries with your team. They need to understand what to expect from you as their manager, and you need to understand what makes them tick. You can get there by meeting with your team. Use those meetings to set expectations both ways. Make sure that your team feels comfortable approaching you with their problems, and you should be willing to coach them. 

Second, you meet with the most influential members of your team. These employees have lead project roles, and they understand what other members of your team are doing. Chances are, these employees display the most outspoken natures. They achieved their leadership positions by showing willingness to take charge. You can take advantage of that to find out what they and the remainder of your team need. Third, you coach your team members individually. These meetings can be periodic, or you can hold them on an as needed basis. You guide your employees by addressing any problems they might have. You should take more time with junior employees, as they might feel unsure in their new roles fresh out of college. Coaching can be difficult at times, yet you will get better at it with practice.

Fourth, you will meet with your manager (i.e., the Senior Manager) on a regular basis to provide them with status updates and to get strategic directives. You might need coaching, so your manager can assist you in becoming a better manager. Do not be shy. Your manager has a breadth of knowledge that can you can gain, and it will help you understand several things: How to coach employees, how to address problems within the team, and so forth. To be an effective leader, you must have a growth mindset. This means you must challenge your perceptions and be willing to continually learn new skills. You can transfer those skills to your employees and help them grow in their careers. After all, some day you will become a Senior Manager. The ability to train your replacement shows you have effective leadership habits. It shows you add value to your company, and the employees you train to become managers will pass on what you taught them. They will become effective leaders who guide their teams to success.

Wednesday, June 26, 2019

Avoid the Complacency Trap Using Four Important Concepts

As an individual contributor, you must not become complacent in your role. This applies whether you're an engineer, a manager, a scientist, or a financial specialist. You must stay vigilant during your job, so you do not become lax in completing your tasks. This becomes more important as you gain more responsibilities in your career. I share four concepts on how you stay active in your current role, and you can apply my advice throughout your life.

Keep a Daily Journal and Review it

I remember reading that Ashton Kutcher keeps a daily journal. He writes in it first thing in the morning before he opens his email. This allows him to focus on what he needs to get done before others' requests distract him. Why does this apply to steering clear of complacency? When you write your first thoughts, focus on how you truly feel today followed by the first three things you must get done today. Aside from increasing your productivity through increased focus, you can gauge your mindset. Ask yourself questions like

  • Do I feel bored in my job? Not just at this moment, but in general.
  • Have I completed all my major tasks?
  • Do I feel uncomfortable speaking with my peers? With my managers?
  • Would I rather be doing something else? Be somewhere else?
We all have bad days. Days when we have little to do, or we would rather be at the beach, the park, home, and so forth. This drives an important point about keeping journals: You must review your past notes regularly. How else would you know if your behavior becomes regular if you do not review your notes. Perhaps you are bored with little to do every now and then. However, what if this situation drags on for a week? A month? Longer? This becomes complacency at its core, and it could be dangerous for your career. Suppose your company performs poorly. The company leadership will look to trim its staff, and they will look towards people who either perform poorly, contribute little to the corporate strategy, or both. If you do not correct your lack of work, your manager might show up in your cubicle with this feared speech: "I need to speak with you. Please come to my office." You might not like what he has to say, as it could be an introduction to your layoff.

Look, your career prospects need not be gloomy. The purpose of writing a daily journal and reviewing it is to help you course correct. You learn patterns that could derail your current job, and you take actions to change your behavior. Behavior modification demands persistence and daily due-diligence. It sounds daunting and difficult, yet you are not alone. This brings us to my second concept below.

Speak to your managers about your concerns

Do not wait until your yearly review to speak to your managers. By then, they might have no clue who you are. They probably don't know what you do for the company. Instead, make regular face-to-face meetings with them. I say managers in plural for a reason: You might regularly interact with multiple managers whether they are your first line manager or program managers. I suggest that you make monthly one-on-one appointments with them. If you feel or have been told you perform poorly, schedule meetings more frequently. You must get into a regular business rhythm, so your managers can give you proper and updated feedback.

You don't feel comfortable meeting with your manager? Find a mentor and meet with them. Your mentor can give you advice on how you can approach your managers. In rare cases, your mentor can approach your manager for you. However, I would advice against asking your manager to do this. It puts them in uncomfortable positions. Besides, you must learn how to approach your managers. You will get comfortable speaking with them as you develop a regular meeting rhythm. You will build trust with your managers over time. This will help you tell them what concerns you about your career path.


Glenn Llopis at Forbes Magazine notes that "your performance at work begins to wane when your voice is not heard.  Speaking-up fuels discussion, ideation and group-think." Times exist when you should speak up, and you will need practice on what you should say. This assumes that you have not developed a habit of speaking your mind. Remember, be respectful when speaking with your managers. State your situation honestly, and offer your managers solutions to help them help you improve your job. They will respond positively to this request.


If you find your role unchallenging or lacking in things to do, your managers will gladly help you find more work. Of course, you might have other concerns outside of your job's tasks. Perhaps you feel your job has become too easy, or you you're coasting through your work. You might have issues dealing with coworkers. You might realize that your current position is not what you thought it would be. In all of these cases, speak with your managers. They can help you make the most out of your current position, so you can have an exciting and fulfilling career. Of course, they're not the only people you should speak with.

Meet with your peers / team members

Feedback can be difficult to receive and to give. Few people enjoy receiving critical feedback, and many people feel uncomfortable giving criticism. (OK, there are a few people out there who give criticism no matter what. I would like to assume these people are few, far, and in between.) I have an important point: The longer you work with a team, the better they get to know you. You shouldn't wait for your coworkers to give you feedback. You should ask them for it and make them feel comfortable. Be candid in noting your concerns, as you have a genuine interest in continuous improvement. Remember, this will help improve your career in the long run. It might hurt at first, yet you can reflect on why their feedback stings.

Why should you speak to your peers about your job concerns? For one thing, it will help build trust. Especially if you are the team lead, you develop your team's trust by speaking with them daily. A leader who retreats to a cave (office) does not lead. At first, you might feel like you're micromanaging your team. If you feel this way, and you think your team might share that opinion, you explain to them your intentions for speaking to them often. For example, you have genuine concerns that you are not doing your job to the best of your abilities, and you want to make sure that your team and you are on the same page. Remind your team, and yourself, that this is not personal. You reach out to them because you want to maximize your and your team's productivity.

Created with Canva: By showing your vulnerabilities to your team, you show them that you're human
By showing your vulnerabilities to your team, you show them that you're human

There exist other reasons for speaking with your coworkers regularly. For instance, Patrick Bosworth (Founder & CEO Leadership Choice) notes that clear communication in the workforce gives "Improved connection between co-workers for a more positive and satisfying work environment," and builds "better relationship with managers and leaders." By regularly and clearly communicating with your team, you show them that you care about their work. They share your company's mission. Do not retreat into shyness. Get to know them. Let them get to know you. They will let you know when you begin to slack off, and that will keep your career moving in positive direction.

Of course, you should not forget regular staff meetings. I'll discuss that avenue next.

Regularly Attend Staff Meetings

You will find it acceptable to skip all sorts of meetings throughout your career. I've been to meetings that were disorganized, off-topic, and complete waste of my time. However, I make a point to attend regularly scheduled staff meetings. Why should you attend staff meetings? Your managers provide you with information relevant to your job. Monthly staff meetings exist for managers to share with their staff project updates, opportunities within the company, staff awards, and staff promotions. Some managers ask their staff members in attendance to provide short status updates. If you skip staff meetings, you will miss out on these opportunities.

There are several types of staff meetings. I've already discussed the first line manager's meeting above, others include:
  • Project / Program 
  • Senior Leadership 
  • Executive
Project and program meetings will focus on the current project. Senior leadership meetings focus on issues relating to that leader's team. The higher the leader's responsibility (say: Senior Manager versus Director), the more general the meeting becomes. The executive meeting focuses at the division or company level. You would want to attend these meetings, so you can get a sense of what goes on within your company. You might learn of opportunities outside of your immediate organization. This would be beneficial if you've become complacent in your career because your job no longer challenges you. Perhaps you feel the time is right for a promotion. Although you could look for jobs in the internal career website, an exciting project might pique your interest. You could focus on jobs related to that.

Remember, when you decide to speak up during staff meetings, show courtesy and respect to your managers and your coworkers. If you feel the need to offer constructive criticism, understand your organization's culture first. Although I would advice you to error on the bold side by offering your criticism, you might encounter a leader who dislikes receiving negative feedback. If that is the case, find someone you trust like a mentor, and express your concerns in private. You need not limit your career by causing an insecure leader to dislike you. After all, your goal in speaking up is to ensure you become aware of what goes on around you. You want to maximize opportunities for professional growth, so you do not grow too comfortable in your job.

Summary


I gave tips on how you can stop being complacent in your career. Complacency can derail your job because you become unaware of what goes around you where you work. The three concepts I discussed are writing a daily journal while remembering to review it, speaking to your managers regularly, reaching out to your team on a daily basis, and attending staff meetings regularly. Write down your thoughts and learn your patterns. Do not fear speaking to your managers face to face, as they want you to succeed in your job. Learn to speak to your coworkers regularly, and you will build their trust. They will tell you when you begin to slack off on the job. Although many professionals dislike meetings, you will learn about opportunities throughout your group or company, and you will learn project status. If your company's performance begins to sour, you might first learn about it during a staff meeting. Better to learn it there, so you can ask your managers detailed questions, and you can show them that you're genuinely interested in the company's performance. In closing, the danger of complacency is that you do not become aware that your job is in danger. You must aim to continually add value to your company. A side effect is that you will find your career to be more fulfilling. By following these tips, you can avoid the complacency trap of thinking that you're happy as a clam, yet you're about to get shucked and eaten alive.